Our friend Sandylee Sanderson sent this as a Christmas gift. I hope you never need to use it, but just in case . . . How to get a human on the line
Amazon.com: 800 201 7575, don't press or say anything.
American Express: 800 528 4800, press 0 at each prompt, ignoring messages.
Apple: 800 275 2273, press 0 at each prompt, ignoring messages.
Bank of America: 877 231 9372, This number goes directly to the operator.
Cablevision: 800 868 9840, press 1, then 0 at each subsequent prompt.
Capitol One: 800548 4593, press 0
Citibank: 800 756 7047, press 0# at each prompt, ignoring messages.
Dell Tech Support: 800 624 9896, press 3, then say "agent" at each additional
prompt, ignoring messages.
Dish Network: 800 333 3474, press 0 at each prompt, ignoring messages.
Equifax: 866 640 2273, press 3 at each prompt, ignoring messages.
FedEx: 800 463 3339, say "representative" at each prompt, ignoring messages.
Hewlett-Packard: 800 474 6836, say "agent" at each prompt, ignoring messages.
Macy's Credit: 800 280 4356, press 9 then press 0 at each prompt thereafter,
ignoring messages
MasterCard: 800 622 7747, press 000 at each prompt, ignoring messages.
NetFlix: 888 638 3549, press 0 at each prompt.
Nordstrom: 888 282 6060, this number goes directly to the operator.
Overstock.com: 800 843 2446, press 0 at each prompt, ignoring messages.
Petco: 888 824 7257, don't press or say anything.
Target Online: 800 474 6836, don't press or say anything, ignore messages.
Visa: 800 847 2911, press 0 at each prompt, ignoring messages.
Wachovia: 800 922 4684, press 00 at each prompt, ignoring messages.
Wal-Mart.com: 800 966 6546, press 5 to speak to a customer service rep.
White House: 202 456 1414, this number goes directly to an operator.
Thanks, Sandylee!
1 comment:
Amazon also has a "call-me-back" feature on our help page: http://www.amazon.com/gp/help/customer/display.html
Click on "Contact Us" -- you'll be prompted to sign in. Then click on the "Phone" tab. Type in your phone number, and you'll get a call in a few seconds.
Why do we prefer this to having you call us? Because you've entered your e-mail address and password, we know that you're probably who you claim to be, and not some evildoer trying to steal your identity. (We'll still ask for further identification, like a credit card number, if we need further proof of your identity.)
Yes, identity theft is a topic dear to me, given that I work in the Identity Services group. :-)
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